All sales are final unless otherwise stated. All hair products such as wigs, extensions, hair grooming tools, are non returnable due to sanitary reasons. no exceptions. Due to the haevy mail and internet fraud, we will not accept any types of checks or money orders. By placing an order with Westside Bargains you are agreeing to these terms. Please allow at least 3 - 7 business days for items to be shipped. Allow approx. 3 - 6 weeks for custom wig orders to be shipped.